Free Shipping

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We offer free shipping when you order two or more boxes of our balls.

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Timeline

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We do our best to ship out in-stock orders the very next business day. Once your order leaves our warehouse, you can expect delivery within the next 2-7 business days. 

 

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Tracking

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If you would like to know how far off your order is, please email us at hey@monch.com.au and we’ll email you back a tracking number.

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Where do we ship?

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We currently deliver all over Australia.

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Returns and exchanges

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If for any reason you are unhappy with your order, please email us at hey@monch.com.au and we will endeavour to either replace your order or issue you with a refund. 

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Returns or exchanges must be made within 30 days of their delivery date. In addition to this, there must be no more than 2 balls missing from each returned box for a full refund. 

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Please note we do not cover return shipping costs.

Returns should be mailed to:

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Mönch Foods
20 Guilfoyle Avenue
Coburg North, VIC, 3058