Shipping & Returns

Free Shipping

We offer free shipping when you order two or more boxes of our balls.

Timeline

We do our best to ship out in-stock orders the very next business day. Once your order leaves our warehouse, you can expect delivery within the next 2-7 business days. 

Tracking

If you would like to know how far off your order is, please email us at hey@monch.com.au and we’ll email you back a tracking number.

Where do we ship?

We currently deliver all over Australia.

Returns and exchanges

If for any reason you are unhappy with your order, please email us at hey@monch.com.au and we will endeavour to either replace your order or issue you with a refund. 

Returns or exchanges must be made within 30 days of their delivery date. In addition to this, there must be no more than 2 balls missing from each returned box for a full refund. 

Please note we do not cover return shipping costs.

Returns should be mailed to:

Mönch Foods
20 Guilfoyle Avenue
Coburg North, VIC, 3058